From the 1st April 2017, the fees for applying to register Lasting Powers of Attorney (LPA) and Enduring Powers of Attorney (EPA) was reduced from £110 to £82. 
 
The Office of Public Guardian (OPG) has since announced that the Ministry of Justice has agreed to refund the excess and has now launched a refund scheme for those who paid a higher fee in the qualifying period. 
 
Who is eligible for the refund? 
 
The refunds are being offered to those who registered an LPA or EPA between 1 April 2013 and 31 March 2017 who may have been charged more by the OPG than was necessary to apply to register. 
 
During this period, the OPG's operating costs came down as more people applied for a Power of Attorney and the process became more efficient, but the application fee charged was not reduced in line with this. 

Who can claim the refund? 

A claim can be made by either: 
 
the ‘Donor’ - the person who made the Power of Attorney i.e the Client 
an ‘Attorney’ - appointed by the Donor in an LPA or EPA 
 
As your Estate Planner I am not permitted to be involved in the application process, but this information should be all that you need to apply. Please contact me if you need any additional advice. The refund must be paid to the Donor, and only one claim is necessary per Donor, even if more than one Power of Attorney was registered. 

How much is payable? 

The refund payable is dependent on the date the fees were paid. Your client will also receive 0.5% interest. A claim can still be made if you and your client are unsure of the exact date. 
 
Please note: you will receive half of the refund amount below if the fee paid was at a reduced rate or remission. 

How to claim: 

Claim by phone 

Claims may be made by phone if you don't have a UK bank account, the donor has passed away or has difficulty using a computer. 
 
The Refunds Helpline will need to be contacted to process the claim: 
Telephone: 0300 456 0300* 
Textphone: 0115 934 2778 
 
Refunds Helpline Email: poarefunds@justice.gsi.gov.uk 
 
* Lines are open Monday, Tuesday, Thursday and Friday from 9am to 5pm and Wednesday from 10am to 5pm. Please select option 6 if calling. Visit www.gov.uk/call-charges for call charges. 
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